Frequently asked questions

How do I pay for my vehicle?

You can pay cash on the day, with a bank transfer, with your credit or debit card using PayPal or using a credit/debit card in the car (as long as we know before the pickup)

How far in advance can I book my transport ?

All online bookings should be made 24hrs before the journey is going to take place. For transport required within 24hrs please call us on the telephone number provided to confirm availability.

Are the prices per passenger or per vehicle?

All our charges are per vehicle and not per passenger.

Do you charge extra if my flight is delayed?

If you provide a flight number, you will not be charged extra if your flight is delayed because we monitor flight arrivals at all UK airports .Please make sure you provide your flight number to the booking operator.

How will I find my driver at the airport?

As you are about to leave the terminal phone 01926 851202 you will then be told where to go & the type of car to look for (all our cars have KB CARS written on the side), the driver will then meet you at their car. Meet and greet services will include an extra charge of £5 plus any parking charges (so please contact our operator for further information).

Are your drivers qualified?

All drivers working for our company are fully qualified and registered with the local licencing authority.